A thorough eye examination with total care. Help with choosing the right pair of spectacles. Once the glasses arrived customer service was friendly, personal and helpful. Thank you for an excellent service.

Sarah-Jane and all of the team are extremely friendly, professional and their customer service is always exceptional. They offer a huge array of styles and really take their time to help you choose the right glasses with absolutely no pressure… I appreciate, and value, the individual and welcoming service I always receive whether over the telephone or whilst at an appointment. Highly recommended and a real example of fantastic customer service!

My wife and I couldn't have asked for such a friendly and professional service from Sarah-Jane, Karen, Paula & Caroline. From start to finish in choosing our new glasses they were a cut above the rest and this is from experience. And the dedication Sarah-Jane gives to our eye tests is amazing. You can be guaranteed superb service from the entire team. Thank you.

Long Stratton Eyecare was recommended by a friend. Up until then we thought having your eyes tested was a similar experience everywhere. Likewise with glasses/lenses, similar everywhere. But not so. We enjoy visiting the team, they are friendly and welcoming, chatty but professional. And careful in everything they do from the testing to choosing the right frames and lenses. We have moved from the local area but still travel the nearly 100 mile round trip to have our eyes tested as we feel happy and confident with the team. After all, eyes are very important.

After very disappointing experiences over the past years a friend recommended Sarah-Jane. She listened, took time and it was imminent evident that it is not about selling the most expensive product, but putting the wishes and needs I had first. I felt valued, listened and what mattered to me most achieved. I was put at ease by being explained and shown the assessment picture of my eyes, knowing those are healthy and that I would get glasses my eyes actually need. I joined the monthly eyeplan scheme, saving on the most gorgeous comfortable Woodys frame and lenses imminent 30 % and knowing of the benefits within the plan are great, explained without any pressure or expectations to sign up by the staff member. Wonderful, I paid half for what I used to pay and was given twice as much attention compared to previous experiences. I truly felt listened and cared for by all of the team. I was never so excited collecting my glasses. Thank you so much. What a difference you all have made.

I cannot compliment enough the professional and friendly service given by Sarah-Jane, Paula, Karen and Caroline. Their friendly, manner was first-class and their attention to detail was impressive. Nothing was too much trouble to ensure that I was satisfied with my new specs and for that I highly recommend them. John Simmons

Sarah-Jane and her team are not only super friendly but the attention to detail and comprehensive examination is so reassuring. I recommend anyone to ‘keep an eye out for her’!

What a joy! So refreshing to receive personal service where the team genuinely care about you as an individual. Sarah-Jane & the team are friendly & welcoming, whilst remaining professional in their approach at all times. Sarah-Jane is extremely knowledgeable, thorough & her attention to detail is outstanding. I was also impressed with her level of patience when advising & assisting me in choosing the Colour & Style for my glasses. As an Image Consultant this was most important for me to get right, which Sarah-Jane understood completely & I now receive many compliments about my glasses! A great advert for Sarah-Jane & her team. Thank you. Highly recommended.

Excellent comprehensive service. Sarah-Jane and the team are friendly and offer the most comprehensive (and reassuring) eye examination that I've ever had. Will be taking the whole family for all our future eye care needs.

I was hesitant in going to an independent opticians, as I thought that the costs would be higher and there wouldn't be a good selection of frames. But I didn't need to fear. I was overwhelmed at the service I received from Sarah-Jane and her kind and friendly team. It really was the best eye examination that I have had. The selection of frames were fantastic and were surprisingly cheaper than I had expected. Thank you to all the team.